Saturday, April 24, 2010

What Our Customers Say!

























Gille H. from Storrs, CT
"Dealing with Scranton Motors was the best experience we have ever had when buying a new car....and we have purchased MANY vehicles! Everyone was so nice, polite and humorous. The showroom was impressive too."


Robert M. from Monson, MA
"5 Star dealer"



Kathleen K. from Vernon, CT
"Cheaper than town fair tire. Thanks"


Shirley A. From Stafford Springs, CT
"I contacted Tony early Saturday morning because my daughter's car had a mechanical problem and she was leaving for PA first thing on Monday morning to return to college. As always, Tony was more than happy to assist with the problem and was in contact with me several times throughout the day. You have an excellent service department at Scranton Motors and I have been bringing my vehicles there for several years because I know I will always receive excellent service."


Nancy D. from South Windsor, CT
"Thank you Mr. Avery"


Michael C. from Ellington, CT
“Tony always does a great job!!!”


Nicholas R. from East Hartford, CT
“I’d rather have them take the time to do the job right, rather than give me the car back early not fully finished... Thanks to Steve Olsen and his staff for taking care of my car."



Mark F. from Buffalo, NY
“BJ was amazing. He answered all of our questions and made this long distance deal easy. We probably would not have bought this van if it were not for BJ. He went above and beyond our expectations.”


Mary W. from Manchester, CT
“I must tell you that Ben went out of his way to help me. I told him when I made the appt that my husband was very ill and I needed to get in on time to get back to the hospital and he said he would fit me in with my schedule. When I arrived he was ready for me and got me out as promised. This is not the first time he has treated me so well but I just wanted you to know what a fine employee you have.”



Jean C. from South Windsor, CT
“I called in the morning hoping for an oil change the same day. Scranton was able to fit me in that afternoon. I was in and out in less than ½ hour.”


Carol B. from Wales, MA
“I was greeted with enthusiasm and invited to return if there was a problem. Overall I am very happy with the personnel and the care they take when servicing my car. They have always been polite and courteous to me. I would recommend them to my friends and co-workers. Thank you for having such a great team.”


James P. from Southwick, MA
“ Steve Mazza took very good care of me an it was a pleasure to do business with Scranton Motors again.”


Susan C. from Ellington, CT
“I know that whenever my G6 needs service I will be well taken care of by the guys at Scranton.”


Richard D. from Bloomfield, CT
“Everything on my list was taken care of and resolved. Your service department is the best I’ve dealt with. Thanks.”



Jack K. from Enfield, CT
“Thank you very much for having the parts in stock so you were able to repair the truck on the first visit.”


Andrew T. from Vernon, CT
“Buying a vehicle from Scranton Motors was a Great Experience.”


Matthew M. from Manchester, CT
“Very quick and prompt service. Car was ready to go on time and is running great.”


Sal H. from Manchester, CT
“I just enjoy coming in for service because the service area is very professional and treat you with respect, something the country has gotten away from. I would recommend using the service department to anyone if they inquire about good service.”


Stanley C. from Vernon, CT
“As usual, it was a pleasure visiting your service area. The guys are great, very personable and just a pleasure to talk with."


William W from Canton, CT
“I realize glitches do arise and I am sure Scranton Motors will take care of it. The service has been outstanding."


Michelle M. from South Windsor, CT
“I would highly recommend Scranton to all my friends and family based on the EXCELLENT service I receive every time I take my car in for service."


Dolores B. from Bolton, CT
“The people at Scranton have ALWAYS treated me with courtesy and have given my vehicle top-notch care. The service is outstanding – a rarity in this day and age."


Kim B. from Vernon, CT
“I will continue to use Scranton as my full service dealer for all of my 7 GM cars."


Paul T. from Avon, CT
“They go above and beyond customer expectations. What a nice change to find a dealership who truly puts the customer and their needs first! Thank you so much!"



Valerie A. from Longmeadow, MA
“You have a wonderful service department and it was nice to see the same faces as when I bought my first truck years back. Goes to show you provide a good work environment! Good Job."



David B. from Ellington, CT
“I dropped in without an appointment with a problem. The service people were exceptional! I was taken care of and out the door in less than an hour. Your service department is superior and 2nd to none. Thank you."


Brian C. from Vernon, CT
“Thanks again for a well done job! You guys are the Best of the BEST! Thanks for caring for my car. And I would like to add… Vinny – Thanks for selling me this car!"


Carla N. from Manchester, CT
"Even though my car wasn't ready until the day after they said it would be, the people I spoke with were very nice and offered to get me a rental car for the day. Also, my car is just over it's mileage for warranty, but the guy that helped me said he would make sure it would be covered anyway. I think that this is the only car place that I truly feel isn't trying to rip me off at all. Very nice people, good service."


Philip K. from Vernon, CT
"The work done was outstanding and exceeded my expectations...My car is a necessity for my job, so I'm very appreciative of Scranton's fast, superior quality work."


Joseph S. from Marlbrough, CT
"I highly recommend Scranton Motors to all my contacts regarding their excellent customer service and diagnostic abilities...along with a high recommendation with respect to sales of both new and used vehicles."


Anna S. from South Windsor, CT
"I believe that Scranton Motors has the BEST Service Department that I have EVER dealt with in the years I have owned a car..."


Kathleen O. from Ellington, CT
"Have come to Scranton for years and wouldn't go anywhere else..."

John M. from Spencer, MA
"This was a very easy car buying process. Well worth the 1 hour drive."

Ronald R. from Manchester, CT
"I would not think of going anywhere else for any car need. They are the very, very BEST."

Elliott L. from Middletown, CT
"Scranton Motors provides the utmost service of professionalism and expertise in the automotive industry."

Carrie M. from Somers, CT
"Great job once again. All of your service techs are personable and responsive every time. Thanks for the great service!"


Edward H. from Bloomfield, CT
"Always a satisfied customer...The best service dept I've ever seen"


Nancy P. from Stafford Springs, CT
"I never felt rushed or pressured. Everyone was very accomodating and very friendly. My experience here was totally unlike any I have had at other dealerships."


Lisa W. from East Hartford, CT
"I want to thank you again for the wonderful service that your department provided. It makes me wish I had bought all of my vehicles at Scranton."


Robert H. from Tolland, CT
"Your service staff is superior to any automotive facilities I have experienced. They create true "raving fans."


Michelle K. from Bolton, CT
“I have been coming to Scranton for a little while now for my vehicle concerns and I highly recommend your Service Department to all my friends and family. I also highly recommend Tony DiGregorio, your service consultant; he is very good. He is very accommodating about appointments and addresses my concerns whatever they may be.”


Thomas T. from South Windsor, CT
“ I had a major problem come up at 2:30 in the morning. Without an appointment I called last Friday and was told to bring it in and they would take care of it. Within 90 minutes my car was repaired, washed and back on the road so I could get some rest before I went to work. Outstanding does not completely explain all of my visits to the service department, but I can’t think of anything higher.”


Ellen F. from Stafford Springs, CT
“Excellent service from sales staff to management to financing! This was the best car buying experience I’ve had! Thank you!”


Barbara P. from Manchester, CT
“I go out of my way to have my car serviced at Scranton because I feel that I am well and fairly treated there.”


Miriam D. from Manchester, CT
“You all have a nice attentive team of professionals that do an outstanding job all the way through.”


Lorena M. from Ellington, CT
“Scranton Motors restored my faith in dealerships. My husband and I had some really bad experiences with previous dealerships. Everyone in your service area is always going the extra mile for us.”